Canyon Falls Veterinary Hospital Pharmacy Policy
At Canyon Falls Veterinary Hospital, our goal is to make caring for your pet as convenient, safe, and affordable as possible. We understand that every family has different needs, so we proudly offer three options for obtaining your pet’s medications and prescription diets:
- Purchase directly from our hospital – Immediate availability and professional guidance from our medical team.
- Order through our online pharmacy, Blue Rabbit – Home delivery with the peace of mind that all products come directly from trusted manufacturers, guaranteed safe and effective.
- Request a written prescription – We are happy to provide a written script that you may use with the pharmacy of your choice.
To ensure we continue to provide the highest standard of care, we do not authorize prescription requests from third-party pharmacies (such as Chewy, PetMeds, or others).
This decision is based on several important factors:
- Time and patient care: Managing third-party requests requires a significant amount of administrative time, often pulling our medical team away from direct patient care. We want our staff’s focus to remain where it belongs — with you and your pet.
- Accuracy and safety: Our in-hospital and Blue Rabbit pharmacies ensure product integrity, proper storage, and accurate dosing — something that cannot always be guaranteed through outside sources.
- Fair pricing and sustainability: Revenue from our pharmacy helps offset operational costs, allowing us to maintain reasonable exam fees and reinvest in advanced equipment, staff training, and patient comfort.
We deeply value your trust and understanding. Our policies are designed with your pet’s health and your experience in mind — so we can continue to deliver the attentive, personalized care your family deserves.
Canyon Falls Veterinary Hospital
